FAQ

How many branches does INB have?

Illinois National Bank has 13 branch locations throughout Central Illinois.


Can I go to any INB branch for my transactions?

Yes, customers can perform banking transactions at any location except Bloomington. The Bloomington branch is only able to complete non-cash transactions at this time. Click here to see where INB’s closest branch is located.


How can I apply for a job with INB?

Click here to learn about working at INB and to apply for a job.


How do I stop payment on a check?

You may request a stop payment within your online banking session or contact us at 217-747-5500 or 877-771-2316. You may also visit the nearest INB location to place a stop payment on an item.


How do I change my address?

You may change your address within your online banking session or contact us at 217-747-5500 or 877-771-2316. You may also visit the nearest INB location to sign a change of address form.


How do I change my phone number?

You may change your phone number by calling us at 217-747-5500 or 877-771-2316. You may also visit the nearest INB location to request the change.


How do I dispute a transaction on my checking account?

As soon as you notice any unauthorized activity on your INB account, you must notify us immediately so that we can take appropriate action to assist you. Please stop by the nearest INB location or contact us at 217-747-5500 or 877-771-2316.


How do I reorder checks?

You can order new checks through Deluxe Corporation here.


How can I report a lost or stolen card and get a replacement?

  • To report a lost or stolen credit card, please call 800-558-3424.
  • To report a lost or stolen debit card, please call 877-771-2316.

What is the Routing number for INB?

The routing number is in the bottom left corner of your checks. The routing number for Illinois National Bank is 071109338.


How can I move my accounts to INB?

We make it easy to switch to INB. To get an account opened, stop by the nearest branch or you can even apply online.


How do I enroll in mobile banking?

INB offers several ways to bank on the go. INB offers smartphone and tablet apps for various platforms. You can also access your deposit accounts by text using a text message-enabled phone. Once you have online banking, you simply need to sign up for Text Banking within your INB Online Banking account. Log in to online banking and follow the prompts to sign up. Lastly, www.illinoisnationalbank.com is optimized for whatever device you are using from a desktop computer to a tablet to a smartphone.


How do I set up online banking?

Setting up online banking is easy. Just click the Sign Up button above the online banking login box at the top of this page. Please complete and submit the form.


What if I forgot my online banking username and/or password?

If you have forgotten your username and/or password, you can click here to complete the steps to retrieve them. 


Will my online banking password expire?

Yes. You will be prompted to change your online banking password every 180 days. A password must be at least 6 characters and use a mix of letters and numbers; for a strong password, you should also use symbols.


How can I get a free copy of my credit report?

You can order a free credit report at:


What is phishing?

Phishing is a scam that involves the use of replicas of existing Web pages to try to deceive you into entering personal, financial or password data. Often suspects use urgency or scare tactics, such as threats to close accounts.

Your online security is important to INB. Click here to learn more about online security.